Do
you have a physical store?
We are located at 155 Hempstead Turnpike
in West Hempstead, NY. Our store hours are Monday –
Saturday 10am -6pm.
What is the best way to reach you?
You
can call 1-800-247-3352 or you can email us at scott@somethinggreek.com.
See our Contact Us section for maps and complete details.
Do
you really have the guaranteed lowest prices on the internet?
If
you find a legitimate website with regular publicized
lower prices, we guarantee we will beat their price. The
publicized price must not be part of a sale or clearance.
Do
you have discounts for quantity orders?
Yes
we do! The pricing will be adjusted when you hit the quantity
discount level automatically as you order online.
My friend received a coupon code, how can I get one?
If
you join our email mailing list, we periodically send out
emails with discount coupon codes. We also will keep you
updated on new products or other exciting things happening
at Artistic Designs Apparel.
Can
your designs be changed? Am I limited to the designs in
your catalog and on your website?
Our
designs can be changed to fit your needs. You can change
the text, ink color(s), slogan, picture, etc. Designs
can be printed on the front or back of most garments.
Other print locations are also available depending on
the design and garment used. You are not limited to our
designs; we will accept artwork from you. Artwork may
be supplied by the customer and our artist can make any
adjustments, or our artist can work up a design from an
idea you may have. It is best to send artwork via email
to the art department. Include the order number in the
subject of the email.
Will
I be able to see my design before you make the shirts?
Yes.
We will send you via email the design for your approval.
We will not start production until we receive your approval.
What
kind of products can I buy at ArtisticDesignsApparel.com?
Do you have any other products?
We
carry any product you desire. If you do not see it on
our website, feel free to email or call with a description
of what you are looking for. We will be happy to find
it for you. We might not have added it to our website
yet, but carry it in stock.
How
much is shipping? It doesn't say.
Regular
orders (not screen-printing or glassware) are $6 for the
first item and $1 for each additional item. Most orders
will be shipped via UPS Ground. We assure that your order
will be shipped in a timely manner.
Why
was my credit card charged / check cashed even though
I haven't received my order yet?
At
Artistic Designs Apparel.com, everything we produce is
custom-made based on your instructions. As a result, we
cannot begin production until we receive a financial commitment
from our customers. Therefore, all payment is processed
immediately so we can begin work on your order.
How
soon can I get something "Rushed"?
-
In stock Clothing will ship within 3 business days, add
15% for rush
delivery.
- Screen-printing will ship within 7 to 9 days, add 15%
for rush
delivery.
- In order to guarantee these rush times we must have entire
order, i.e.
a count, sizes, artwork, colors, and address. The above
rush times are from the
time that we receive the full order and can start production.
- Glassware and Plastics will ship within 10 days add 15%
for rush
delivery.
- Rush orders must be placed before 2 p.m. or they will
be dated the
following business day. All rush times are plus shipping
days, please allow
adequate time when ordering. Please type in comments box
when item is needed.
RUSH
FEES ARE FOR RUSH PRODUCTION- THIS DOES NOT INCLUDE SHIPPING
TIME. A working day starts on the next business day and
does not include holidays or weekends.
IF
YOU ORDER OTHER MERCHANDISE THAT TAKES LONGER TO SHIP -
WE WAIT TO SHIP YOUR ORDER TOGETHER, SO YOU MIGHT WANT TO
MAKE MORE THAN ONE ORDER IF YOU NEED IT SOONER.
Can
I cancel an order?
To
provide you with the fastest service possible, Once an
order is in production, it cannot be cancelled. All orders
are custom-made based on the customer's instructions at
the time of ordering and as such, the customer is responsible
for any costs incurred by SomethingGreek.com up to the
point of cancellation. INDIVIDUAL orders cannot be cancelled
once we have ordered the garment(s) or product(s) for
your order. If we can cancel your individual order their
will be a processing/re-stocking fee charged for doing
so.
What
is Artistic Designs Apparel Privacy Policy?
Artistic
Designs Apparel is committed to maintaining our customer's
privacy and therefore we do not share, sell or trade any
of your information with any third parties. See Something
Greek's complete Privacy Policy and our Company Policy.